DOD SKillBridge Program
DOD SkillBridge
Operations Management Trainee Program
The SRS Distribution SkillBridge Training Program is an operation-based, hands-on program, where you will learn and make contributions from day one! Your goal is to learn all aspects of our business, culture, and core values, so that you can prepare for your post-military career and possibly join the SRS family as an Operations Manager. We have a dedicated Talent Management team working with you and your mentors so that your experience is like no other in the industry.
Program Requirements
As an Operations Manager Trainee, you will learn to manage the daily warehouse operations of the facility and supervise the drivers and warehouse staff. You will learn to demonstrate superior customer service that meets each customer’s unique set of delivery and installation requirements as well as assist the assistant branch manager in maintaining inventory levels and day-to-day operations.
Operations Manager Responsibilities:
- Oversee the daily operations of the warehouse to ensure that work orders are pulled quickly and accurately.
- Manage all phases of inventory control to include purchasing, weekly cycle counts, pricing, review, and disposition of damaged and outdated stock.
- Oversee orders are loaded and unloaded for the vendor or customer promptly.
- Oversee the dispatching of trucks for timely and accurate delivery of products to worksites.
- Assist branch managers with all other areas of running the branch.
Duties/Responsibilities:
Handle incoming customer complaints in a prompt and courteous manner, assist or direct warehouse personnel in loading and unloading trucks, track and report stock levels using Agility software/computer system, coordinate purchases of materials for re-sale through the Branch Manager to ensure duplicate orders are avoided. Other duties include order processing and day-end balancing.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and, at times, stressful environment.
- Proficient with Microsoft Office Suite or related software.
- Ability to calculate numbers and amounts such as discounts, interest, commissions, proportions, and percentages.
Education and Experience:
3 years of leadership experience.
Must have a valid driver’s license with a clean driving record.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer. Must be able to lift and/or move up to 15 pounds at times.
Ability to work in extreme weather conditions. Exposure to high noise level in the work environment.